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2024

truMobile 11.0 Update August 15, 2024
truMobile

truMobile has introduced significant updates to improve usability, functionality, and overall user experience. The redesigned homepage is now faster, easier to navigate, and includes helpful insurance tips, while earlier access to policy documents ensures timely information. System coordination has been enhanced for smoother operations, and new features like start-page alerts and a 'retry' button for error handling make the platform more intuitive. Brokers can now manage policies more effectively with a "mark as done" feature, while improvements such as smarter payment options, seamless loading screens, and an upgraded online marketplace further enhance functionality. Additional updates include fixes to login reports, clearer OTP security messages, and better client information displays for brokers.

Key Features
  • Retention X-Ray Enhancements
  • truMobile Enhancements:
  • Additional Updates
truMobile 10.0 Update June 12, 2024
truMobile

truMobile introduces major updates and improvements to enhance usability, navigation, and functionality. The redesigned homepage provides a faster, more intuitive landing page with accessible insurance tips and earlier access to key documents. System upgrades improve coordination and data accuracy, while new start-page alerts and smarter error handling streamline the user experience. Brokers benefit from a “mark as done” feature for policies, smoother payment options, and enhanced client information displays. Additional updates include improved loading screens, a revamped online marketplace, and clearer security messages, alongside fixes for login reports and user permissions for image uploads.

Key Features
  • Major Updates
  • New Features
  • Improvements
  • Smaller Fixes and Updates

2023

truMobile 9.0 Update December 1, 2023
truMobile

truMobile’s latest updates offer brokers advanced analytics, greater personalization, and enhanced security. The launch of DataHub introduces a powerful suite of premium dashboards, including AI-driven insights to identify high-risk policies and coverage gaps. Brokers now benefit from differentiated account and insured email options for improved client management. Enhanced app security detects jailbroken iPhones, ensuring robust protection, while bug fixes address key issues like MFA resets, PowerBroker writebacks, and numeric coverage names.

Key Features
  • What's new in DataHub
  • Navigating DataHub
  • Differentiating between the “Account Email“ and the “Insured Email“
  • Enhanced Security
  • Bug Fixes
truMobile 8.0 Update November 6, 2023
truMobile

truMobile’s latest updates are designed to enhance the user experience for both policyholders and brokers, delivering improved functionality, security, and navigation. With a revamped change request and claims process, brokers now benefit from an advanced X-Ray query builder, while policyholders enjoy enhanced home screen designs, better sorting, and search capabilities. Additional updates include streamlined profile management, smarter registration processes, and fixes to ensure seamless functionality across the platform.

Key Features
  • Improved Change Requests and Claims
  • X-Ray Query Builder
  • Enhanced Listing for Risks, Claims, and Change Requests
  • More Control over Your Profile
  • Additional Communications Engine Placeholders for Email Templates
  • More Improvements
  • Improved User Registration Experience
  • Bug Improvements