Skip to content

truMobile 10.0 Update

truMobile 10.0 Update
June 12, 2024

Take a look at all the great new updates this month for truMobile!

Major Updates
  • Redesigned Main Page: We've redesigned the main page you see after logging in, making it more straightforward and easier to use. Now, everything you need is just a tap away.
  • Faster and Easier-to-Navigate Landing Page: We've made big improvements to the truMobile home page. It loads faster and is easier to navigate, letting you find the information you need quickly.
  • Learn More with Insurance Tips: Get handy tips about your insurance directly on the main page, helping you make better decisions and understand your options more clearly.
  • Earlier Access to Important Documents: Now you can view important documents related to your policies even before they're officially issued. This means you get the information you need without any delay.
  • Better System Coordination: We've upgraded how our system talks to other important systems, ensuring that your data is handled more efficiently and accurately. This means fewer errors and smoother operations for you.

New Features
  • New Alerts on Your Start Page: Whether you're using our app on an iPhone or Android, you'll notice new banners at the top of the start page. These banners will keep you informed about important updates and announcements right away.
  • Smarter Error Handling: If something goes wrong while you're using our app, there's now a handy 'retry' button that lets you try again without starting over. This should make your experience smoother and less frustrating.
  • Easier Management for Brokers: For brokers using our app, we've added a feature that lets you mark policies as 'completed' as you work through them. This helps keep track of what's done and what still needs attention.

Improvements
  • Smoother Payment Options: Choosing a payment method just got easier. The system now smartly highlights your default payment method at the top, saving you time and hassle.
  • Seamless Loading Screens: We've improved the loading screens across the app. Whether you're checking your claims or accessing documents, everything loads more smoothly and looks better.
  • Upgraded Online Marketplace: Shopping in our online marketplace feels more fluid now. We've fixed bugs and made it easier to browse and buy without interruptions.

Smaller Fixes and Updates
  • Fixed Login Reports: We've corrected an issue with the login reports, ensuring they are now generated accurately.
  • Updated Security Messages: The security messages for your one-time password (OTP) have been updated to be clearer and more secure.
  • New User Permissions for Uploading Images: When you need to upload images for your insurance claims, you'll see a clear explanation of what permissions you're granting us, ensuring your privacy and control.
  • Improved Client Information Display: For brokers, client information is now displayed more clearly, even if some details are missing.
  • Enhanced User Insights on Mobile: We've added new ways to measure how you use our mobile app, helping us make it even better for you.